Shipping policy

At this time, we do not offer international shipping. Orders placed with shipping addresses outside the United States cannot be fulfilled.

Free Shipping

We are pleased to offer free standard shipping on all orders shipped within the USA. No minimum purchase is required unless otherwise stated on a specific product or promotion.

Processing & Delivery Time

Orders are typically processed within 2–3 business days after payment has been successfully received.

Once your order has been processed and shipped, the estimated transit time is approximately 3–5 business days.

Estimated Total Shipping Time

Processing: 2–3 business days
Transit: 3–5 business days
Total estimated delivery time: 5–8 business days

Please note that delivery estimates are approximate and may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Order Processing

Orders are generally processed Monday through Friday, excluding U.S. holidays.

Orders placed on weekends or holidays will begin processing on the next available business day.

Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.

Shipping Delays

While we work to ensure your order arrives within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including:

  • Severe weather
  • Carrier delays
  • Holidays and peak shopping periods
  • Incorrect or incomplete shipping addresses
  • Unexpected transportation or delivery issues

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you.

Incorrect Shipping Information

Please make sure your shipping address is accurate and complete when placing your order.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible. We will work with you and the shipping carrier to help resolve the issue.

For damaged packages, we recommend keeping the original packaging and taking photographs of the damaged item and packaging, as these may be helpful when investigating a shipping claim.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.

Thank you for shopping with Jefferson Eclectic Art!